Store Policies


You may order from Wholesale Puzzles via our online shopping cart or via phone. We prefer you order online as it is much easier for us and for you. To order by phone please call 801-544-4242. To order via shopping cart please add items to your cart and proceed through the shopping cart checkout.


When you complete the checkout process on an order we will consider that you fully intend to proceed with that order. We will begin to process your order immediately. Please do all of the research and ask all of the questions you need before you order!


A receipt will be emailed to you after your order is processed. A packing slip will be included with most orders.


You will be notified as soon as possible via email or phone if Wholesale Puzzles cannot, for any reason, process your order. 


Wholesale Puzzles processes orders as quickly as possible. If you need to cancel an order please do so immediately via email and phone. We may or may not be able to cancel your order before it ships. If your order has already shipped then it may only be returned as subject to our return policy.


Wholesale Puzzles accepts the following credit cards: Visa, MasterCard, American Express and Discover Card. Wholesale Puzzles also accepts PayPal payments. Wholesale Puzzles may also decide, at its discretion, to accept purchase orders from schools and government municipalities, libraries, etc.

If you elect to cancel an order in which you have used PayPal as a payment method before it is shipped, you will be responsible for the non-refundable 3% PayPal cancellation fee.


Please contact Wholesale Puzzles to make any special orders including orders not accommodated by our online shopping cart. Click here to view our contact information.