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The Wholesale Puzzles Blog » Customer Feedback

Customer Feedback

At Wholesale Puzzles, we try our hardest to help you get the right jigsaw puzzles at the right price at the right time.

We’d love to hear how well we’re doing! Leave us a note below – or if you’d rather your feedback was kept confidential, use our contact us page! Or click here if you’re looking for customer service.

517 Responses to "Customer Feedback"

  1. Judy Nease says:

    I agree with all the positive comments other people have made. My top selection in puzzles is Americana and I especially like Charles Wysocki or Jane Wooster Scott.

  2. My order of the six new Big Ben puzzles just arrived and was in excellent condition. I am so enthused, as I love the 1000 piece Big Ben puzzles and have purchased all that your company has. Keep them coming–you’re the best. Now, if I can just keep my cat from laying on top of them when she decides it’s her turn for attention!!!!!

  3. Dolores says:

    I LOVE DOING PUZZLES ESPECIALLY ONES LIKE HOMETOWN AND WYSOCKI YOUR COMPANY IS REASONABLY PRICED THE SHIPMENT CAME SOONER THAN I EXPECTED I WAS HAPPY WITHTHAT BUT THE BOTTOM OF THE BOXES FALL APART SO THEY HAVE TO BE TAPED SO SOMEONE ELSE CAN USE THEM ALSO I USUALLY DONATE THEM TO SENIORS.

  4. helen copeland says:

    good service very fast

  5. Kellie Byars says:

    I just discovered this website/company for the first time. I love puzzles and have spent a lot of money on them–wish I had found this site sooner. I am very impressed with the prices (especially if you buy in bulk for gifts, etc) and they arrived at my home in excellent condition and really good timing. I will order again!

  6. Kerri Tang says:

    There’s many advantages for ordering on line, but for me, the most important is price. Shipping in particular. I’ve always been a repeat buyer when there are specials offered, as buy more than 2 or 3 puzzles, the price (per puzzle) is lower, and shipping needs to be kept low. Thank you….I will enjoy the Wysocki, I’ve been doing them for years. Some of the best color & detail in any puzzles out there. Thanks.

  7. Teddie Watson says:

    The puzzles I had ordered were for my sister’s birthday. The puzzles arrived in perfect condition and in a timely manner. I just ordered the wrong size. I needed the poster puzzles at a larger size. My sister is a mentally challenged handicap. She enjoys putting together disney poster large size puzzles of the 300 pieces over and over again. Thank you.

  8. Darlene Dorfe says:

    The puzzles were super. The selection of 300 piece puzzles is tremendous. My sister and I are always searching for these for our 92 year old father. He loved the box of goodies. Thank you for helping him be happy too.

  9. Millie Johnson says:

    I am excited about your site and your excellent customer service. Charles Wysocki is my favorite when it comes to puzzles, and you had several. The shipment arrived on time. I will certainly come back for more puzzles.

  10. Shirley Fraser says:

    I was instantly impressed with your customer service dept. I had a problem entering my order online. I was able to enter the entire order but when I tried to submit it , it would not do anything so I placed the order by phone. Very professional customer service (I work in customer service myself, so I know what a good customer service rep is). I received my confirmation online in a timely manner and was happy to get the notice that the order had shipped with all the tracking info. I knew exactly when it would deliver. You will be #1 when I order more puzzles.

  11. pam stephens says:

    Puzzles came quickly and I immediately put one together. This is the only place I can find Wysocki puzzles at reasonable prices and with a huge selection. The ‘imperfect’ puzzle only had a box with a little damage which certainly didn’t effect the puzzle. I love this site and will definitely order more in the future.

  12. JANET VANANTWERP says:

    I have received all my puzzles and have completed two within a week, that is why I will only purchase 1000 pieces. The selection to order from was great. The delivery prompt and they are what I had expected. I would recommend your wholesale puzzles to anyone.

  13. I order the EZ grasp puzzles for my 91-year Mother-in-Law and she loves to work them. We are looking forward to selecting more puzzles for her.
    Thank you!

  14. Emily Grace Holland says:

    A+

  15. Maggie says: says:

    I keep coming back over & over again because as many times that I’ve ordered the large format puzzles from you the quality of the puzzles are super, the delivery is prompt and the order is “always” correct. As well, thanks for carrying a good quantity of the large format puzzles and thanks for the good job you all do.

  16. Millie says:

    Puzzles arrived on time and just as expected. Thanks!

  17. Judy C. says:

    I received my order of the 5 puzzles without any problems and on time. I like putting 1000 piece or larger together and sometimes they are hard to find a large variety in the stores. I am happy to have found Wholesale Puzzles and will continue to order from them!!!

  18. Stephanie says:

    My daughter (who is 4) and I do puzzles together. We like doing the 300 piece ones and she is very good at it!! I never can find a nice selection of 300 piece ones in the store so I’ve begin buying my puzzles online. I found your site very easy to use! We have already completed the Can You See What I See? puzzle and look forward to doing the Sunnyside Sead Co. next. (I am a big fan of Roger Nannini puzzles!) I will definitely order from you again in the future.

  19. raymond gomes says:

    I expect delivery sometime today. Will add my note after delivery

  20. Trudy says:

    My mother just loved these puzzles…..not only because they arrived quickly, but more importantly because they were MADE IN THE U.S.A.!!! GO AMERICA!!!

  21. peggy says:

    I appreciate the expediency and the cost was fair. I like
    Jane Wooster Scott and admire her art work as well as
    her puzzles.
    Will continue to order through your company

  22. Barbara Stohi says:

    Excellent Seller, thanks! I also get the large format puzzles. Although I don’t have arthritis, I am older & appreciate the larger pieces to see the nuances of color. I am particularly always looking for 100-300 piece because I have a cat who thinks he’s part of the fun! So I cover the puzzle w/ a towel when not in use, & hope he doesn’t notice!

  23. Jeannette says:

    The puzzles were packed very well and arrived quickly.

  24. Donna says:

    I bought five 100 piece puzzles to use for a team building exercise at work today. They arrived very quickly, were perfect for what I needed! Would definitely recommend the website.

  25. Susan Lotzgesell says:

    We love the puzzles and love your website.

    Sincerely,

    Susan and Kevin Lotzgesell

  26. Dara says:

    I’m obsessed with Charles Wysocki puzzles too!! They’ve been impossible to find at all my usual stores so I was ecstatic to find Wysocki puzzles here on the Wholesale Puzzles website! I bought five new ones and can’t wait to get started!

  27. Danielle says:

    I am obsessed with Charles Wysocki puzzles! Thank you for your great selection, great prices and quick delivery!

  28. Carole Hughes says:

    I received my 3 Hometown Collection puzzles within a week since I ordered on line from you. I love the variety they offer and the price from you is so reasonable too. I will continue to order more from you in the near future. Thanks for the prompt service!!!!

  29. Tracy says:

    Puzzles are an extreme hobby for me. I put together the toughest ones I can find, preserve them with puzzle glue and laquer, and then mount and frame them as pictures. It is how my game room is decorated. You would be amazed at how many people ask me if they can buy them. Who knows, maybe someday I will turn it into a side business. For now, keep the tough ones coming; they are great art pieces!

  30. Pamela Demko says:

    My 27-year old, brain-damaged son, Paulie, and I spend so much time working on EZ Grasp 300-piece puzzles that if such fun could tone up one’s muscles, Paulie would resemble Charles Atlas instead of Santa Claus! Risking being redundant after I have read so many of your wonderful reviews about Charles Wysocki’s art, I must concur and add that Paulie and I spend a lot of time talking about the peaceful images we have assembled after the puzzle is completed with such pride one would think we had painted the picture ourselves. We leave our finished puzzle untouched for 24 hours to allow the whole family an opportunity to pause and enjoy a look before we pack it away and start our next one.

    The puzzles arrived in perfect condition – I wish I could find clothes that fit me as well as the container in which our puzzles arrived fit our four EZ Grasp puzzles. You folks are the best and we love your service.

  31. Charles says:

    I can’t stand the noise in big-box stores, so shopping online at fair prices is a boon.

    The EZ-Grasp 300-piece puzzles are of infinitely higher quality than Hasbro’s 1000-piece puzzles: better cardboard. crisper cutting, better printing, more shape variety, and the pieces hold together better when you try to pick up assembled sections.

  32. Jeanette says:

    I love doing Wysocki puzzles, mostly cause he does paint the American Flag in his paintings and at times you find a surprise hidden in his paintings.Like an owl in the tree and a cat somewheres that I didn’t see when looking at the picture.The service Irec’d is exceptionable,would gladly recommend them.

  33. Ann Anderson says:

    I love Charlie Wysocki puzzles and was so glad when he came out with 4 new ones. I have worked 2 of them and am anxious to work on the other three.

  34. Mary Parsons says:

    Perfect as always!

  35. Donna says:

    I am very pleased with your website. There are always lots of great puzzles from which to choose. We prefer doing the 1000 piece puzzles and you have some great deals on them. We absolutely love Wysocki puzzles and appreciate being notified when new ones are available for purchase. Shipping is timely, which is great because I hate to wait!!

  36. Audrey says:

    I was delighted to find a great selection of 300 piece puzzles. The pieces are easier to handle for those of us who have visual and dexterity problems. Please continue to add these to your selection. Puzzles arrived very quickly, and in excellent condition. Although the puzzles are not really a “wholesale” price, the free shipping helps. I am happy to recommend this site.

  37. Carol Mayer says:

    I received everything good order and very fast delivery. However, the “Click” puzzles do not stay together. I spend more time rebuilding than adding new pieces. The minutes you move to place another piece part of the puzzle falls apart. I am very disappointed in that as I ordered five “click”puzzles. So far I have not gotten to the other puzzles, sure hope they are better to work with.

  38. Carole says:

    I took a long time to search for a good puzzle website and came upon Wholesale Puzzles. I ordered a “Hot Air Balloon” themed one. This site has wonderful variety of puzzles and mine arrived quickly and in excellent condition. Now it remains to be seen how I liked my puzzle after assembling (1500 pieces in all)!

  39. Freddi says:

    I have frequently bought Wysocki and have never been disappointed in the selection of the puzzles and ease of ordering. The puzzles always arrive quickly and in very good condition. I try to go to the Wholesale Puzzle site at least once or twice aweek.

  40. Dianne says:

    Really appreciate the fast shipping and good quality puzzles!

  41. Phil says:

    This was our third time to order Charles Wysocki 1000 piece puzzles from wholesalepuzzles.com which is one of only a few places where we have been able to find a good selection of Wysocki puzzles. In all instances we have been extremely satisfied with the service we have received. We especially appreciate the prompt shipment and short delivery time on our orders. We now have over 100 Wysocki 1000 piece puzzles and will be looking to acquire more.

  42. K says:

    I was happy to find the ezgrasp/grip puzzles on line for my 97 year old mother. She is happily spending her days with the puzzles. We are on the last one of 5 and just received a week ago. It is hard not to do too much and let her do them all by herself. When budget allows we will order more. Excellent service and quick delivery. Wonderful puzzles.

  43. Peggy Warren says:

    I was very pleased with all my orders from Wholesale. I wish Wysocki would put his 1000 piece pictures into the 300 piece. His art is so much more enjoyable. Just keep letting us know when you have more of his 300 piece. I liked your format of listing them. Very easy to find what I’m looking for.

  44. Nancy Love says:

    Your group of ten puzzles just arrived a couple of days ago. I think you sent them Priority Mail, but the Post Office sent them slow boat, which sometimes happens in Hawaii. They all look wonderful and are in little well-labeled zip-lock bags. I immediately worked a 100-piece puzzle with a friend. Had never done a 100 before. I love JWS puzzles; they have such bright colors, lots of people and animals doing fun activities. I have quite a collection now — 27, I think.
    With Aloha and best wishes, Nancy Love 6/21/10

  45. Harriet Lefkowitz says:

    Your shipping was terrific. Very fast service. Enjoying the puzzles but wish you had more variety. C.Wysocki tends to be rather dark and we
    like bright flowers and outdoor scenes. Until this order, I purchased the
    EZ Grasp puzzles at Boscovi where they only cost 5.99 and had a larger
    varity. However, they suddenly stopped carrying this item. I found your
    web site after some searching. Please stock more variety.
    Thanks you. Harriet Lefkowitz

  46. Susan Brozowski says:

    Puzzles were great! except I never received the 1000 piece wysocki puzzle I thought I was receiving. Otherwise I have been very satified.
    Thank-you.

  47. connie says:

    I like the Charles Wysocki puzzles and this is the best source I have located. I did order a few imperfect puzzles and when they arrived, I found that the puzzles were perfect in spite of the boxes being slighted crushed which is fine for my purposes. I like the availability, the assortment and the one stop shopping for puzzles. yes, I would recommend wholesale puzzles.

  48. Debbie says:

    The puzzles were exactly as ordered. Selection is great. Delivery prompt. I am ready to order again.

  49. LuAnn says:

    This company has a large selec tion, ships promptly and has reasonable shipping charges. I recommend them.

  50. Bobbi says:

    I’m always searching for new large format puzzles, and was excited to find some on your site, that I hadn’t see anywhere else. I’m older, with arthritis, and do puzzles on Saturdays, with a friend who’s legally blind, so we’re kind of limited in what we can select. Thank you for expanding our market.

    The puzzles arrived quickly, and in good condition.

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