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The Wholesale Puzzles Blog » Customer Feedback

Customer Feedback

At Wholesale Puzzles, we try our hardest to help you get the right jigsaw puzzles at the right price at the right time.

We’d love to hear how well we’re doing! Leave us a note below – or if you’d rather your feedback was kept confidential, use our contact us page! Or click here if you’re looking for customer service.

517 Responses to "Customer Feedback"

  1. Everything came just as ordered and it came quickly. I am very pleased

  2. Julie Smith says:

    The Memorial day sale afforded me the chance to purchase some of the larger more expensive puzzles that I would normally not purchase……..They were wonderful, there will be a new slot in my budget for additions to our puzzle collection. Thanks from a repeat repeat repeat repeat customer.

  3. Kathy says:

    Love the site, and fast results.

  4. MA Rous says:

    My puzzles arrived in good condition and the tracking info was very helpful . Thank you very much for your excellent service – your company will be my preference for future puzzle orders.

  5. Rita M. says:

    Loved your selection of ez grasp and large piece puzzles. Speedy shipping also, will definitely order again. My 84 y/o Mom has Alzheimer’s and puzzles are the only thing that engage her. Thanks!

  6. Donna Schreiner says:

    I loved each and every puzzle I received. Thank you for the chance to let you know.

  7. Shirley says:

    Loved all the puzzles i have gotten from your site.Such fast service and came packed nicely…I will definitly be ordering again.Keep getting new ones for me to do..lol.. I do a lot of them and pass them on to a friend….

  8. Judy says:

    Great quality puzzles, speedy delivery. I will be ordering again!

  9. Mary Parsons says:

    As always…easy to order, quick delivery and wonderful puzzles at prices that can’t be beat!

  10. pat reinke says:

    I love the puzzles. They are easy to pick up the pieces. it’s important because I have severe arthritis of the hands. Thank you.

  11. Anna M. Kieler says:

    I love 1,000 piece puzzles with a lot of blue sky and have trouble finding them at local stores and, when I do, the boxes are mashed or ripped and I never know if all the pieces are there until I finish the puzzle. I was thrilled to find your website. I always receive the puzzles from you very quickly. I have never had one with a missing piece (my pet peeve) and I enjoy them very much!

  12. GRACE says:

    WOW! CAN;T BELIEVE HOW FAST I GOT MY PUZZLES, AND ALL GREAT ONES, SOME I’VE BEEN LOOKING FOR FOR AGES. GREAT SERVICE, GREAT PUZZLES WHAT MORE COULD A PUZZLE NUT ASK FOR!?!!!!

  13. Helen says:

    I stumbled on your website looking for puzzles.I was a little skeptical at first because I had not heard of it before. I love puzzle and I glue them and put them in frames for hanging. A lot cheaper than buying real pictures. I was amazed how fast it came. Will be ordering again.

  14. I can’t say enough great things about Wholesale Puzzles–your company is fantastic and I love all the puzzles, especially the Big Ben 1000 piece puzzles. My orders are always processed quickly and they arrive promptly and in great condition. I’ve even had the opportunity to talk to Customer Service reps, and they have always made me feel like I’m special to them. I’m so glad I found your website and will do more business with you anytime. Keep those puzzles coming!!!

  15. Teresa Massey says:

    We received them in a little over a week. We get them for an elderly lady who has had a stroke. She likes the clarity of the pictures. When she is finished we take them to a nursing home for the residents to enjoy. THANKS

  16. Mary Lou says:

    I love your service. I made a mistake on my order and when I called, the lady straightened it out immediately. I received my puzzles very quickly.

  17. Jade says:

    Ilove my puzzel. I only bought one but am returning to get a couple more. Thank you.

  18. I received my 4 puzzles and could not be more pleased. My goal is to purchase a 3-D puzzle but I am not ready for that yet. I recommend this web site to anyone. Thank you Wholesale Puzzles.

  19. joyce jones says:

    i recently purchased 7 puzzles, which i love. my only complaint is about the one that had 4 different puzzles inside. first of all the puzzles were not labeled so you didn’t know which one was which. second, i think you should provide a bigger picture of each puzzle because the only reference you have is the tiny pictures on the front of the box. being an older customer with glasses made it very difficult to see the details.

  20. Mary says:

    Received the 4 puzzles I ordered. Have started to work one of them and I am completely satifisfied!

  21. Very pleased with the whole process from ordering-to the product-to delivery.

    Will be ordering again.

  22. Sheilagh duggan says:

    I was recently let go from my job and decided I would take up puzzle making having remembered my mother with a table covered with pieces. I am totally addicted. I stumbled upon your web site and was pleasantly surprised. My puzzles arrived really quickly and in excellent condition. I did the easier of the two first and will be “attacking” the bigger one, “Nantucket Hotel”, this week. I will definitely be using your company exclusively in the future for my gaming needs.

  23. Ann says:

    I purchased the Gustav Klimt Puzzle “Adele” by Piatnik from here and I’m completely satisfied with their service. I really love this puzzle, it’s absolutely gorgeous and so hard to find!

    Shipping was so fast and tracking was included. Completely professional and worry free. I even used the live chat feature before I made my purchase and I was so impressed by the customer service. They really took care of all my answers and were very courteous. Thank you so much, you will surely see me again!

  24. Bev Hawley says:

    The Hometown Collection is very hard to find where I live so I was thrilled to see them on your website. They are my favorite puzzles and have never had one I didn’t love doing and redoing later on.

  25. Connie says:

    The 300 large pieces puzzles are prefect for my 87 year old mom. In fact, we like them as well.

    Selection and Delivery are great. Thank much.

  26. Wayne says:

    My wife can’t get enough of the “easy-grasp” Wysocki puzzles. We look forward to your newsletter with notice of new puzzles.

    Shipping time & condition just fine.

    Thanks.

  27. LuAnn says:

    Recovering from a hospital stay, there is not much to do. Usually we get puzzles at Walmart but they now only have a limited selection. We were pleased to find
    your site and even more when we ordered and received our order in less than a week.

  28. Gary says:

    The puzzles were for my wife. She is hooked on them but only certain one’s. The 300 piece puzzles I received were perfect and she loved them.
    Hope you have new one’s when I go looking for more. They last batch was great and we received shipping with no problems.

  29. Marianne Eng says:

    I loved your selection of puzzles . I mainly order for my elderly parents who enjoy the relaxation it gives them in doing puzzles. They also are at the age when they do no go out too often. I highly recommend the quickness in getting the puzzles. It saves me time from
    going store to store and sometimes finding nothing to my
    liking. Thank you.

  30. Malvina says:

    I bought 5 puzzle including a floor puzzle and
    i got one for free. I loved them and my daughter and son, just cannot stop playing with them. specially the floor puzzle, I wish there were more selection for kids on the floor puzzle, and more nick jr characters and others. Please let me know ASAP when more kids selection on floor puzzle becomes available. you guys are A++++++ in my book.

  31. Connie says:

    Bought 3 large size puzzles for my Mom. She loves the ease of handling the pieces. Delivery time was great.

  32. Cathy says:

    We are very pleased with the quality of these puzzles. We ordered them for our mom who is in a healthcare facility.
    She LOVES them. Everyone who visits her wants to know where she got them.
    We will definitely order more soon.
    Thanks

  33. John says:

    Normally I don’t answer customer satisfaction surveys but Wholesale Puzzles deserves a good reference.

    Everything arrived as requested and much sooner than I anticipated.

    Thank you.

  34. Juanita Stalvey says:

    Yes, we received the order and already enjoying one puzzle. Thanks for being so prompt.

  35. Judy says:

    I ordered three of the large-300 piece puzzles for my 93 year old mother. She loves puzzles but can’t see well enough to do the 1000 pc. puzzles anymore. She is working on the first one and is very happy, she can actually see all of the details on the pieces. There is so much she isn’t able to do anymore. It was wonderful to find these for her.
    Also wanted to thank you for the good service and quick delivery. I got the puzzles in about 4 days from the day I ordered them, (unlike another company I ordered from on Feb. 18th and am still waiting for delivery). Thank you for a job well done!

  36. Dianne says:

    My mother-in-law is just tickled pink with her new puzzles, & with the quick delivery. Please keep bringing in the 1000 pc. Wysocki puzzles, she can’t get enough.

  37. Carole Berard says:

    Thanks for the quick delivery of the two puzzles. I will definitely order again.

  38. I received the puzzles in good shape. I like to work the 1000 puzzles and the Wysocki are the only ones I buy, especialy those that have lots of people , the faces really fascinate me. Thank you for the rapid service. Bertha Heathcote

  39. Mary Parsons says:

    I love Wysocki puzzles and this is the best place to purchase….excellent service

  40. joanne says:

    great puzzles, hard to find,and alot off fun to do. love them.

  41. Sue Ward says:

    Haven’t worked the puzzles yet … but they are just what I wanted.
    Price was very reasonable. I know I will buy more.
    My father is 99 and likes the 300 piece puzzles ….. so will order
    soon. Like to find ones on SALE.

  42. yvonne brinkert says:

    We love Charles Wysocki puzzles, it would be great to get some of
    the really old ones that i have seen but maybe they are out of
    print now. You guys are really great, had few problems at first with
    orders but got them put to rights quickly.
    You guys rock.
    Yvonne

  43. Nancy Toms says:

    Thanks for your good service. Every thing arrived in good condition. Puzzles are excellent and fun to do. I’ll order again.

  44. pat reinke says:

    The puzzles were great for my arthritic hands. Very easy to handle and I enjoyed them a lot. The price was all right. Thanks. I’;; be back.

  45. Veronica Paton says:

    Puzzles were new and fun to do. Hard to find some of these in stores. This was my first order but won’t be the last. Price was reasonable. Glad to have found the webiste.

  46. Jolene says:

    I read all your feedback BEFORE I ordered and decided this was the place to buy. Well, I bought these puzzles for ME, unlike everyone else who bought them as a gift for an elderly relative or friend. Couldn’t be happier !! Service was fast, efficient and hassel-free. Great selection, more than fair shipping costs and just all-round good service. Thanks…..will be back.

  47. mary ziegler says:

    great service, great puzzles..will be ordering again!

  48. Marla says:

    I purchased the EZ Grasp puzzles for my elderly Mother, who was pretty much confined to home due to the winter weather. She loves the large pieces and what a pleasant surprise for her to receive them through the mail. I have been pleased with the ease of ordering and delivery.

  49. I ordered the puzzles for a friend who has began helping
    in an special ed (older children) Sunday School class. The
    shipment arrived promptly and the puzzles were wonderful.
    The price was very reasonable and the quality great.
    She will give the puzzles on Easter as a gift for the 10
    special ed students. Thank you for your service.

  50. Susan says:

    I got three of the 300 large format piece puzzles as a gift for my Aunt. That is the only way she can do puzzles as small pieces are hard for her. She was thrilled and so was I to find so many of them. I will definitely be ordering more for her. Thanks for having them!

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