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At Wholesale Puzzles, we try our hardest to help you get the right jigsaw puzzles at the right price at the right time.

We’d love to hear how well we’re doing! Leave us a note below – or if you’d rather your feedback was kept confidential, use our contact us page! Or click here if you’re looking for customer service.

587 Responses to “Customer Feedback”

  1. Jodi says:

    This was my fusrt order from wholesale puzzles but will not be my last! Great selection and shipping time!

  2. Suzan says:

    This was my first purchase from Wholesale Puzzle and all puzzles arrived ahead of time and we were very pleased with our puzzles. We will definitely purchase from Wholesale Puzzle again! Love the large piece puzzle. Great service!

  3. Marie Gavin says:

    This is my third time to order from this site for my 90 year old mother. She loves your EZ Grasp 300 piece puzzles.In my most recent order one puzzle has the upper left hand corner piece missing. She was so disappointed. I will continue to order puzzles for Mom, from you all anyway.

  4. Angel says:

    I purchase these easy grasp puzzles for my 90year old mom. She loves doing them. She does them very quickly as for time is on her side. However I would like to know what can I do with all these puzzles that have only been used once? I can bring to nursing homes as a donation, resell them or maybe there is a swap program. Do you know anything of this? Otherwise we need more scenery optios for the easy grasp 300 piece puzzles.

  5. mary p washington says:

    I purchased the puzzles for my mother and they are beautiful pictures. I like that the puzzle pieces are thick and hold together very good. The pricing and shipping was at a good price also. I will continue to visit the site. Thanks for offering me the chance to give my feedback.

  6. taft blake says:

    A mix up on my order cause an extended delay. An order placed almost 2 weeks later arrived the day after the mixed up order.

    Seems that somehow the mailing address got switched with the billing address, which is a post office box.

  7. Maria says:

    Not happy I needed bigger pieces since I purchase the puzzles for a mentally retarded person. I thought since it says large they would be but they are not what I expected.

  8. Diane Kingsbury says:

    Love the Wysoki puzzles and would like more choice. Good delivery and like the ability to track the order.

  9. Gary says:

    I purchase puzzles for my Mom, who is many miles away, but still get the help from Wholesale Puzzles when there was a problem. Other small companies should take note of the grade of professionalism that Wholesale Puzzles has. As a result of thier tratment of me and my concerns, I will absoluely continue shopping for my puzzle purchases here.

  10. Marie says:

    This was my second purchase from Wholesale Puzzles–once again I was impressed with the quality of the product. The selection is better than other Web sites and the delivery time was surprisingly quick. I will order again!

  11. Chris says:

    Love the puzzles. Website is easy to use. Orders arrive promptly and in good condition. We have ordered several times and will continue to do so.

  12. Frank says:

    The puzzles I ordered arrived within the timeframe promised. Two of the nine ordered came in partially crushed boxes. I’m certain that (considering the packing materials and the pristine box they arrived in)) that they were in that condition before they were mailed and were not mishandled by the trucking company. As I send these puzzles on to others who appreciate receiving them, I trust that I will not receive damaged boxes in the future.

  13. Margaret says:

    I started working on puzzles in August this year I am now hooked to it. I will continue to order them from your company. Thank you.

  14. Janet says:

    Easy to order and quick delivery! The new Wysockis look great and we can’t wait to get started on them. Will save a few for the family Thanksgiving gathering!

  15. Marcia Ronchetti says:

    Thank you for your inquiry as at this point I am not a very happy camper. On each of my last two orders I have received a substitute Charles Wysocki. I am a major fan of his “Americana” puzzles and would NEVER order Proud Little Angler. I really don’t like these type of puzzles and like only the Americana puzzles. I don’t know where the substitute occurred but they did. Also, on this last order, it stated the price was $9.99 but my price was $8.99 and I got charged $9.99. In purchasing Hasbro puzzles at Kmart,I spent at least $2.00 less/puzzle. What kind of racket is this?!?! Needless to say, I won’t be ordering any more puzzles through your website. Marcia Ronchetti

  16. I have made a couple of big orders and been very happy with all of them. I usually order several at a time, as you have so many good ones its hard to choose. Thank you for having such a good web site, keep up the great job.

  17. Mary says:

    I have always gone to K-mart, Meijers, etc. to look for Charles Wysocki puzzles. They have some but limited. So I went online to see if I could find a company that I could order them from).

    This is my second time ordering from Wholesale Puzzles. I am very happy I found this site (search engine) and with your very fast delivery of the puzzles I ordered.

    I enjoy doing the 300 piece, as anything above 300 pieces are just too time consuming and I don’t have much room on my table for anything over 300 piece. The 300 piece is just right for me. I just ordered 5 more 300 piece puzzles by Charles Wysocki (the best type of puzzle so far for me). I can’t wait for them to be deliverd as I really enjoy working on my puzzles in my spare time.

  18. Nancy Voogd says:

    This was my first order from Wholesale Puzzles. I was very pleased with the quality and how fast I received my order. My mother is elderly and likes the 300 piece, large format puzzles. She has used the EZ Grip before and enjoyed them. I was happy to have so many choices.

  19. Theresa Perez says:

    This was my second purchase from Wholesale Puzzles and so far I am very pleased with the service and merchandise. My mother had major surgery two years ago and because her fingertips never got back to normal, large pieces are easier for her to handle most of the time. This website has puzzles I hadn’t seen anywhere else and the prices are good. This has now become the first place I look when I’m ready to buy more.

  20. Michelle says:

    Got great deal on my purchase, they came on time also no damage to my order. Will order again.

  21. J E Stephen says:

    First time ordering from Wholesale, and was very pleased with the ease of placing the order and the speed of delivery! Mostly though,I was thrilled to find Charlie Wysocki puzzles! They’re getting difficult to find and are my favorite, so I am quite happy now! Thank you Wholesale!

  22. Diane says:

    This is my second purchase from Wholesale Puzzles. We appreciate the variety of puzzles and the large number of 300 large-piece puzzles to choose from. The Wysocki Easy-grasp puzzles are a favorite. Delivery is prompt and everything was delivered quickly. Thank you.

  23. linda kreckman says:

    PUZZLE ARRIVED QUICKLY AND IN GOOD CONDITION VERY HAPPY WITH SERVICE

  24. Barry Witmer says:

    Order recieved quickly…”new” edition of puzzles were great.

  25. Lil says:

    I received all of my puzzles very quickly. I am working on my first one now, but can only work on them for a short time due to disabilities. Puzzles are a great way to relax. These are beautiful puzzles. I lost everything in a house fire and needed puzzles to relax.

  26. Leslie Fanfa says:

    Very satisfied….great selection fast delivery

  27. Amorette says:

    My 550 piece Puzzle arrived in top condition.
    The frame is 18 x 24 which is great for a seventyish neck and back to work. The pieces are larger than the 1000 piece puzzles which is most
    appreciated. Will order from the Wholesale Puzzle Blog again.
    When I finish the puzzle! Thank you so much..

  28. Dr Nan Haugen says:

    We recently purchased 3 Wysocki puzzles from you online after purchasing a couple at retail stores because we enjoyed them so much…we find them just entertaining and challenging enough to look forward to doing them…and the vividness of the puzzles is absolutely amazing…we can’t believe, also, the savings in buying them online versus a retail store…thanks so much for providing this service…Dr Nan
    ps The puzzle called “Four aces Flying School” is amazing because when you finish it, the red plane in the foreground almost looks 3-D..
    Great!!!

  29. carolyn sliziewicz says:

    Love this site!!! Excellent customer service. I am a puzzle person since i was 6-7 years old. Now a grandmother of a 6 year old, who sits and does puzzles with me. Just wish there was a jigsaw puzzle club to exchange puzzles!!!!!!!!!!!!

  30. Kay says:

    Ordered Big Ben puzzles. 4 of them. Service was very quick. Only thing I was a little disappointed in was that the puzzle boxes were a little bent. I love the puzzles!

  31. Mary Judson says:

    I ran across a Wysocki puzzle at Walmart and it was such a big hit with my family I Googled Wysocki and found this web site. I could not be happier with the prices, ease of ordering and delivery. From our grandchildren on up, we now have a puzzle constantly under construction. I am definately a happy customer and will continue to purchase through this source.

  32. Nancy says:

    This was my first time to order from Wholesale Puzzles and for the most part I was really happy with my experience. The only criticism I would have is that they stuck their name sticker on one of the puzzles and when I tried to peel it off it stuck so hard it tore the paper on the box marring my new puzzle. We have the shipping labels and other receipts, there’s no need for stickers on the boxes and I prefer them free of such things, to the point that I will just order from other sites who don’t do that when possible.

  33. Joan Strazza says:

    Love the large piece puzzles and the selection. I would definitely order from Wholesale Puzzles again!

  34. elizabeth olsen says:

    this was not my first order.. I do lots of 300 pc ezgrasp puzzles. in fact i think i have done ALL of them, I prefer Wysocki ones, they are great.. I am elderly with arthritis.. have always been pleased with the delivery..I do one a day and do some over and over.

  35. Lynn says:

    I purchased two puzzles for my sister who has Parkinson’s Disease. I was very disappointed. The puzzle pieces were neither as larger or as thick as I was led to believe. I’ll search elsewhere for puzzles that she can enjoy.

  36. Susan says:

    I purchased 2 EZ grasp puzzles for my elderly father who has dexterity issues. He loved the scenes and was anxious to get started! The prices were reasonable and the puzzles came as ordered with no problems. I would definitely use the wholesale puzzle site again.

  37. Jeanne says:

    I’ve made a couple of purchases now from Wholesale Puzzles and I’ve been very pleased with the ease of ordering, the time it takes for the orders to be processed and shipped, and the products themselves. I’ve found the selections offered plentiful and the prices fair. I’ll definitely keep shopping!

  38. Lloyd Breckenridge says:

    This my first time at doing business with wholesale puzzles. The service was excellent and ahead of schedule. I am looking forward to doing business with them in the future.

  39. Adell Dufour says:

    We ordered the entire Americana Collectio but had issues with 2 of the puzzles missing parts – BUT…………the customer services was superior and the resolution time was awsome. They replaced the puzzles and we are anxiously awaiting the replacement parts. This is the first time in YEARS that I have had this good of customer care. We will continue ordering puzzles from them.

  40. karen says:

    You have the very best variety of americana puzzles I have seen. I am an Americana puzzle addict. The more you carry the more I will buy. Thank you.

  41. Marcia Sherman says:

    I’ve ordered twice now from WP & have been pleased with pricing & quality. Just wish Wysocki puzzles were more available, especially his earlier ones.

  42. Marlene says:

    Another order received and a customer that is very satisfied with the puzzles, the order and shipping process, and really happy that I have a site where I can purchase puzzles for my mom. It sure makes her happy.

  43. Cathy says:

    This is the second time I have ordered from Wholesale Puzzles and both times have been great! It is hard to find Charles Wysocki puzzles in Toronto so when I found this website I was thrilled. The prices are great and the delivery is quick (although a little steep) plus there’s a great selection. I’ll definitely be placing more orders.

  44. Jean Wilson Reed says:

    I do approximately one puzzle per day when I have them on hand. I prefer the 300 piece EZ Grasp type and have trouble finding enough to keep me busy. My biggest problem is finding what to do with them when I am finished. There ought to be some kind of puzzle exchange for fanatics like I am.

  45. Keith says:

    This was my second order from wholesale puzlles and I was again very pleased with the speed of delivery and the great condition the puzzles arrived in. This is a great website to find the puzzles that I enjoy!

  46. Barry Witmer says:

    Selection & service are great. However, I will never order imperfect ones again to save a couple of $$. The one was okay as just the box was smashed..the other one was cut so bad that after only half completed had to throw it out.

  47. Millie Johnson says:

    As always,my puzzles always arrive on time. You have a great selection to choose from, although I seem to be running out of my favorites.

  48. Marlene says:

    I have purchased puzzles from this site several times for my mother. We search the stores for puzzles that she hasn’t done and never have any luck. She is delighted with the puzzles and I try to keep her stocked up on them. Great selection, fast shipping, excellent customer service and a site I trust. Thank You!!!!!!!!!!!!!!!!

  49. barbara says:

    I have ordered from Wholesale Puzzles numerous times. The shipping fee is fair. Love the chance to take a discount. Good sales on Puzzles and good choices of 300 Large piece puzzles. Puzzles arrive fast and in good shape.

  50. Kathleen Wilson says:

    This was my first time using Wholesale Puzzles. I was pleased with my purchase. Very good quality and lots of new puzzles that I hadnt seen on other sites.The delivery price and time was excellent. I will return to the site again.

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